Passwords being rejected when using RDP to connect to a build

altendky's Avatar

altendky

08 Oct, 2018 04:11 PM

I know there have been various other threads about this for awhile. This is regularly an issue for me and I have to cancel and restart the build multiple times (sometimes several) to get in.

Is there something I can do to help debug this?

Cheers,
-kyle

  1. 1 Posted by altendky on 08 Oct, 2018 05:55 PM

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  2. Support Staff 2 Posted by Ilya Finkelshte... on 09 Oct, 2018 12:21 AM

    Ilya Finkelshteyn's Avatar

    We are aware of intermittent issues with resetting the password, and working on fix. Meanwhile you can remove APPVEYOR_RDP_PASSWORD and use AppVeyor-generated random password, it will not have those issues.

    However we are not aware of any connectivity issues. (when it doesn't even get to asking for the password). Can you point which one behaved that way? Also if you hit this another time and this happen during about PST working day, can you please try to keep it in this state and ping us? We will try to catch this issue alive and see what happened.

  3. 3 Posted by altendky on 19 Oct, 2018 07:56 PM

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    I don't really like that the automatic password is displayed publicly, but I gave it a try. I've used it before and the passwords have worked. This time, first build doesn't let me connect. Doesn't get to password dialog.

    https://ci.appveyor.com/project/KyleAltendorf/pyqt5-tools/build/job...

    [00:00:03] if (Get-ChildItem Env:ENABLE_RDP -ErrorAction SilentlyContinue) {iex ((new-object net.webclient).DownloadString('https://raw.githubusercontent.com/appveyor/ci/master/scripts/enable...'))} else {echo RDP not enabled} [00:00:07] Remote Desktop connection details: [00:00:07] Server: 67.225.138.82:33864 [00:00:07] Username: appveyor [00:00:07] Password: HtxC9tgTy90((Ve

    https://pasteboard.co/HJdAXXK.png

    I'll leave it for now in case you have a chance to look at it.

  4. 4 Posted by altendky on 19 Oct, 2018 08:56 PM

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    Alrighty, that timed out end failed. The next one isn't responding either.

    if (Get-ChildItem Env:ENABLE_RDP -ErrorAction SilentlyContinue) {iex ((new-object net.webclient).DownloadString('https://raw.githubusercontent.com/appveyor/ci/master/scripts/enable...'))} else {echo RDP not enabled}
    Remote Desktop connection details:
    Server: 67.225.139.18:33873 Username: appveyor Password: KrdA)ZXoPgN47OC

  5. Support Staff 5 Posted by Ilya Finkelshte... on 19 Oct, 2018 09:10 PM

    Ilya Finkelshteyn's Avatar

    Looking into it. Can you please do not cancel the job for next 10-15 minutes.

  6. 6 Posted by altendky on 19 Oct, 2018 09:16 PM

    altendky's Avatar

    I'm happy to leave it as long as it's useful to you. If it's a build property you've got hours :]

  7. Support Staff 7 Posted by Ilya Finkelshte... on 19 Oct, 2018 09:31 PM

    Ilya Finkelshteyn's Avatar

    I think we understood the problem. It should take a few hours ti fix it. But to be on the safe side I would say that it should be good by Monday. Sorry for the trouble. Do you need me to continue this build for you?

  8. 8 Posted by altendky on 19 Oct, 2018 10:00 PM

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    If you want to keep it around just in case, that's fine. Otherwise you can cancel it. I've got other commits to push when I'm back at my computer.

    Thanks for working on this.

    Cheers,
    -kyle

  9. Support Staff 9 Posted by Ilya Finkelshte... on 20 Oct, 2018 01:34 AM

    Ilya Finkelshteyn's Avatar

    It is fixed now.

  10. Ilya Finkelshteyn closed this discussion on 20 Oct, 2018 01:34 AM.

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