PR Webhook failing with "There was an error while trying to complete the current operation"

Bryan Phelps's Avatar

Bryan Phelps

16 Oct, 2018 05:32 PM

Hello,

We're hitting an issue with our `esy` AppVeyor project: https://ci.appveyor.com/project/esy/esy

We noticed that the PR validation wasn't working, and saw this message in our 'Recent Deliveries' for the appveyor webhook:
{"message":"There was an error while trying to complete the current operation. Please contact AppVeyor support."}

Is there anything else we can do to troubleshoot this issue?

Thanks for your help!

  1. Support Staff 1 Posted by Owen McDonnell on 16 Oct, 2018 06:33 PM

    Owen McDonnell's Avatar

    Your build has exceeded the build quota of 10GB incoming traffic.
    It is now unblocked. Can you find some way to limit network traffic in your build?

  2. 2 Posted by Bryan Phelps on 16 Oct, 2018 06:46 PM

    Bryan Phelps's Avatar

    Thanks Owen!

    Definitely, I will look into it. Is that just for the `esy` project, or across all the projects in our org 'esy'? In addition, do cache downloads count towards that?

    I investigated and I see a potential culprit - we're missing caching our cygwin dependency + packages. Will work on a fix for that in the meantime.

    Thanks again for the help-
    Bryan

  3. Support Staff 3 Posted by Ilya Finkelshte... on 19 Oct, 2018 01:57 AM

    Ilya Finkelshteyn's Avatar

    Hi Bryan,

    It was only esy project which hit that limit, but abuse prevention system blocks whole account in cases like this. We not just unblocked your account, but also bumped your incoming traffic quota a little bit, as we do not see any abuse here. So you are safe. However some effort from your side to decrease incoming traffic will not hurt :)

    Ilya.

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