very long build times

Meisam Emamjome's Avatar

Meisam Emamjome

24 Mar, 2015 10:37 PM

I have two types of builds running in one of my projects. The first type is the continuous build after every commit. This used to take between 10 to 15 minutes. Today this started to take more than 40 minutes and appveyor is failing the build. Could you please help on this matter?

It is significantly affect our ability to use the service.

  1. Support Staff 1 Posted by Feodor Fitsner on 24 Mar, 2015 11:12 PM

    Feodor Fitsner's Avatar

    Hi Meisam,

    Most probably due to high load on Pro environment all its build workers were busy at that moment and your build was running on Azure - that could explain its slowness. We are aware about the problem and provisioning new hardware this week. Sorry for inconvenience.


  2. 2 Posted by Meisam Emamjome on 24 Mar, 2015 11:15 PM

    Meisam Emamjome's Avatar

    Thanks Feodor,

    Is there a health dashboard that I can check the service status?

  3. Support Staff 3 Posted by Feodor Fitsner on 24 Mar, 2015 11:16 PM

    Feodor Fitsner's Avatar

    Not yet, but we are going introduce it very soon.


  4. 4 Posted by Meisam Emamjome on 24 Mar, 2015 11:17 PM

    Meisam Emamjome's Avatar

    Thanks Feodor,


  5. 5 Posted by Ian on 26 Mar, 2015 07:17 PM

    Ian's Avatar

    We've just started evaluating the service this week and saw build times up to approx 15 minutes instead of the usual 3.

    Would this be because we're evaluating or because of the same issues in the pro environment? We have concerns about the inconsistent performance.


  6. Support Staff 6 Posted by Feodor Fitsner on 26 Mar, 2015 07:24 PM

    Feodor Fitsner's Avatar

    Yeah, I see it happened 3 times to your account. Like I noted earlier it's a temporary issue and we are provisioning a new hardware. Thanks for your patience.

  7. Ilya Finkelshteyn closed this discussion on 25 Aug, 2018 01:55 AM.

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