Frequent hanging builds

william's Avatar


29 Apr, 2015 02:33 PM

About 40% of our 40 runs over the last two weeks show as failed because one of the eight builds that get run on each commit hangs for no apparent reason. All that shows in the log is "Build started", eg which then times out after 40 minutes. 40% is a very high false failure rate. Is this normal or a temporary blip or something wrong in our setup?

  1. Support Staff 1 Posted by Feodor Fitsner on 29 Apr, 2015 04:38 PM

    Feodor Fitsner's Avatar

    Yeah, this is not good. We should find the source of that issue. Next time it happens could you please post here a message while it's running so we could hop into VM via RDP and see what's going on.

  2. 2 Posted by william on 30 Apr, 2015 01:59 PM

    william's Avatar

    Looks likes there is a hanging build right now: is hanging right now

  3. Support Staff 3 Posted by Feodor Fitsner on 30 Apr, 2015 02:01 PM

    Feodor Fitsner's Avatar

    Will take a look.

    - Feodor

  4. Support Staff 4 Posted by Feodor Fitsner on 30 Apr, 2015 02:11 PM

    Feodor Fitsner's Avatar

    OK, the problem is not in lost communication, but in provisioning algorithm. We'll be investigating this case - you may cancel this job for now. Sorry for the hassle.

  5. 5 Posted by william on 30 Apr, 2015 03:24 PM

    william's Avatar

    This is the other kind of hang we often see which is happening now. 'git clone' gets stuck. See

  6. 6 Posted by william on 13 Aug, 2015 06:41 PM

    william's Avatar

    Is fixed since moving to the new infrastructure.

  7. william closed this discussion on 13 Aug, 2015 06:41 PM.

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