tag:help.appveyor.com,2012-11-13:/discussions/problems/24057-build-job-has-failed-to-start-but-backup-cloud-is-not-configuredAppVeyor: Discussion 2019-08-25T21:01:24Ztag:help.appveyor.com,2012-11-13:Comment/473636282019-06-18T17:05:20Z2019-06-18T17:05:20ZBuild job has failed to start, but backup cloud is not configured.<div><p>Hi Pietro,</p>
<p>We see increasing error rate on VM disk creation on GCE. As a temporary workaround we increased number of retries for the whole VM provision operation so I hope for now in worst case build will stay longer in the <code>Starting</code> stage, but will finally start.</p>
<p>For long-term fix we are working with GCE support on this.</p>
<p>Also as always you can switch to our Hyper-V build cloud.</p>
<p>Please keep us in touch if this re-occurs. We from our side will let you know about long-term resolution.</p>
<p>Ilya.</p></div>Ilya Finkelshteyntag:help.appveyor.com,2012-11-13:Comment/473636282019-06-18T20:05:17Z2019-06-18T20:05:17ZBuild job has failed to start, but backup cloud is not configured.<div><blockquote>
<p>Also as always you can switch to our Hyper-V build cloud.</p>
</blockquote>
<p>Are you sure we aren't on Hyper-V already? <a href="https://github.com/rust-lang/rust/pull/58832">We reverted the configuration change in March</a> and <a href="https://github.com/rust-lang/rust/blob/673cf7de44b5a98092b5bc7cf2906e866383a65d/appveyor.yml">it's not on our current appveyor.yml</a>.</p>
<p>Pietro.</p></div>pietroalbinitag:help.appveyor.com,2012-11-13:Comment/473636282019-06-18T21:46:00Z2019-06-18T21:46:00ZBuild job has failed to start, but backup cloud is not configured.<div><p>I think this is because you are using <code>Visual Studio 2017 Preview</code> image, which runs only on GCE. Do you need something special in this image in comparison to the ordinary <code>Visual Studio 2017</code> one?</p>
<p>Just FYI: we also have <code>Visual Studio 2019</code> image (which runs on Azure <code>Standard D2s v3</code> VMs). And as we told before you can connect AppVeyor to your own AWS/Azure/GCE account and use custom Linux and Windows images and VMs of any size.</p></div>Ilya Finkelshteyntag:help.appveyor.com,2012-11-13:Comment/473636282019-06-19T21:47:50Z2019-06-19T21:47:50ZBuild job has failed to start, but backup cloud is not configured.<div><blockquote>
<p>Do you need something special in this image in comparison to the ordinary Visual Studio 2017 one?</p>
</blockquote>
<p>Apparently not... We went directly from not pinning any image at all to using the preview in a PR sent by a sporadic contributor, and there doesn't seem to be a reason why the preview image was chosen over the standard one.</p>
<p>I <a href="https://github.com/rust-lang/rust/pull/61972">opened a PR</a> on our end to switch to the standard image, so that should solve the issue as it doesn't affect Hyper-V!</p></div>pietroalbinitag:help.appveyor.com,2012-11-13:Comment/473636282019-06-19T21:51:16Z2019-06-19T21:51:16ZBuild job has failed to start, but backup cloud is not configured.<div><p>Good, meanwhile Google support confirmed that problem is not on our side and investigating.</p></div>Ilya Finkelshteyntag:help.appveyor.com,2012-11-13:Comment/473636282019-06-20T18:19:45Z2019-06-20T18:19:45ZBuild job has failed to start, but backup cloud is not configured.<div><p>Google support reported resolution of the issue and I think you noticed it too. But I would still recommend to switch to the mainstream image because it is being updated more regularly. And it works on both Hyper-V and GCE if needed.</p></div>Ilya Finkelshteyntag:help.appveyor.com,2012-11-13:Comment/473636282019-06-25T16:53:23Z2019-06-25T16:53:23ZBuild job has failed to start, but backup cloud is not configured.<div><p>We have to let you know that we again see delays on GCE VMs creation and again Google Cloud support confirmed the issue and working on it.</p></div>Ilya Finkelshteyn