Cannot trigger the build for all my GitHub projects

Marat Abrarov's Avatar

Marat Abrarov

18 Aug, 2019 01:38 PM

My builds are not triggered still 8/17/19 and I get "There was an error while trying to complete the current operation. Please contact AppVeyor support." error when trying to trigger build manually ("Re-build commit" and "New build" links in UI) - refer to attached "AppVeyor - cannot trigger build.png". I tried 3 of my GitHub ( projects:

  1. (
  2. (
  3. (

and got the same error for all of them.

Tried to logout and login again - no luck. New commits (pushes) don't trigger the build too.

  1. 1 Posted by Owen McDonnell on 19 Aug, 2019 03:03 PM

    Owen McDonnell's Avatar

    Your builds were exceeding both build VM disk size (110GB) and outgoing network traffic (2GB) quotas.
    We have increased the disk size to 120GB and unblocked you. Please attenuate outgoing network traffic.

  2. 2 Posted by Marat Abrarov on 19 Aug, 2019 04:08 PM

    Marat Abrarov's Avatar

    Thank you for the quick help and reply. I configured rolling builds for most of my projects utilizing AppVeyor recently, so I believe it will reduce resource consumption.

    I have a couple of questions:

    1. Is there any documentation for the limits (quotas, like network traffic) of free plan (I failed to find it, though I didn't scan all the documentation still the time I configured my builds)?
    2. In case I exceed network traffic quota one more time - is it reset automatically (what is "cool down" period?) or do I need to open support ticket?
  3. 3 Posted by Owen McDonnell on 19 Aug, 2019 04:42 PM

    Owen McDonnell's Avatar

    The quotas are not documented.
    Just ping us here if you get blocked again.

  4. Marat Abrarov closed this discussion on 19 Aug, 2019 04:57 PM.

  5. Marat Abrarov re-opened this discussion on 20 Aug, 2019 04:51 PM

  6. 4 Posted by Marat Abrarov on 20 Aug, 2019 04:56 PM

    Marat Abrarov's Avatar

    It looks like rolling builds didn't help me and I exceeded quotas one more time. I disabled building of build-scripts project which I suspect exhausts network traffic quota and disk space (I'll need to take a look at paid plan for this project - it needs CI but it will always consume enormous traffic and disk space due to its nature) .

    Could you please unblock me once again?

  7. 5 Posted by Owen McDonnell on 20 Aug, 2019 05:16 PM

    Owen McDonnell's Avatar

    Sure, unblocked. We also increased your outgoing network traffic a little to give you some more headroom.

  8. 6 Posted by Marat Abrarov on 20 Aug, 2019 05:50 PM

    Marat Abrarov's Avatar

    Thank you. Builds are triggered and work fine now. Closing this ticket as resolved.

  9. Marat Abrarov closed this discussion on 20 Aug, 2019 05:50 PM.

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