500 error when adding a project

Lucas's Avatar

Lucas

12 Mar, 2020 06:17 AM

I'm getting a 500 error when trying to enable https://github.com/lucasholder/fair-baccarat project

"There was an error while trying to complete the current operation. Please contact AppVeyor support."

  1. Support Staff 1 Posted by Feodor Fitsner on 12 Mar, 2020 03:59 PM

    Feodor Fitsner's Avatar

    Hi Lucas,

    Your account should be enabled now. Thanks for trying out AppVeyor!

  2. 2 Posted by Rodney on 01 Apr, 2020 06:40 AM

    Rodney's Avatar

    I'm having a similar issue.
    I've seen similar posts for people having trouble adding projects, and the answer is always "Your account should work now", or something along those lines without an explanation.
    Is this just a case of services taking time to synchronous? (i.e. just wait)
    Or is there actually something that requires internal action each time?

  3. Support Staff 3 Posted by Feodor Fitsner on 01 Apr, 2020 04:42 PM

    Feodor Fitsner's Avatar

    Hi Rodney,

    It depends. What is the name of your AppVeyor account?

  4. 4 Posted by Rodney on 02 Apr, 2020 12:01 AM

    Rodney's Avatar

    My account name is rodneyp290

  5. Support Staff 5 Posted by Feodor Fitsner on 02 Apr, 2020 12:06 AM

    Feodor Fitsner's Avatar

    Sometimes, internal abuse-prevention system flags some new accounts, sometimes by mistake, like in your case your email domain was in a spam list. We fix that on per-case basis. Your account is good now.

  6. Feodor Fitsner closed this discussion on 02 Jun, 2020 09:02 PM.

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