Unchecked Email/password in Allowed authentication methods. How do I login again?

alex.kontos's Avatar


01 Feb, 2021 04:03 PM

I initially thought this was a setting for API access, as in do not allow an email/password combination. Instead it's a setting to login via the GUI has logged me out and I cannot login back in.

I am on a self hosted version - any suggestions?

  1. 1 Posted by alex.kontos on 01 Feb, 2021 04:07 PM

    alex.kontos's Avatar

    Here is a screenshot...

  2. Support Staff 2 Posted by Feodor Fitsner on 01 Feb, 2021 05:30 PM

    Feodor Fitsner's Avatar

    Is it installed on Windows or Linux?

  3. 3 Posted by alex.kontos on 01 Feb, 2021 05:30 PM

    alex.kontos's Avatar

    Linux, Ubuntu 20.04

  4. Support Staff 4 Posted by Feodor Fitsner on 01 Feb, 2021 05:40 PM

    Feodor Fitsner's Avatar

    You can enable it in database using SQLite CLI. Download SQLite CLI from here: https://sqlite.org/download.html (precompiled binary for Linux). Guide for using CLI: https://sqlite.org/cli.html

    Back (copy) AppVeyor database before doing all this please!

    On Linux AppVeyor database is stored at /var/opt/appveyor/server/appveyor-server.db. You can enable username/password for specific account (all accounts if you ommit WHERE) with the query:

    UPDATE Accounts SET DisabledLoginMethods = NULL WHERE AccountID = '<account-name>'

    Let me know if that helped.

  5. 5 Posted by alex.kontos on 02 Feb, 2021 10:16 AM

    alex.kontos's Avatar

    Running UPDATE Accounts SET DisabledLoginMethods = NULL; worked, thank you!

  6. alex.kontos closed this discussion on 02 Feb, 2021 10:17 AM.

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