Credit card issue

Russell Nile's Avatar

Russell Nile

09 Jun, 2025 02:39 PM

Folks,

We just updated our credit card as the previous one was expiring. For some reason AppVeyor is treating the card differently than everywhere else we use it and is telling us AppVeyor charge is inappropriate, for some reason.

Thoughts about why this might be happening?

  1. 1 Posted by Russell Nile on 09 Jun, 2025 02:45 PM

    Russell Nile's Avatar

    Message is "Your card does not support this type of purchase"

  2. Support Staff 2 Posted by Feodor Fitsner on 09 Jun, 2025 07:11 PM

    Feodor Fitsner's Avatar

    Have you tried direct Stripe link from this reply: https://help.appveyor.com/discussions/problems/38341-your-card-does...

  3. Feodor Fitsner closed this discussion on 09 Aug, 2025 09:03 PM.

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