All builds stuck at queued status

mikejolley's Avatar


12 Dec, 2016 08:28 PM

We are unable to complete the build process.
Any help is greatly appreciated.

Showing page 2 out of 2. View the first page

  1. Support Staff 31 Posted by Ilya Finkelshte... on 11 Jan, 2018 11:32 PM

    Ilya Finkelshteyn's Avatar

    @mmagnuski you should be unblocked, please restart the build.

  2. 32 Posted by Josue on 16 Feb, 2018 02:34 PM

    Josue 's Avatar

    we are facing same issue... all builds are stuck:

  3. Support Staff 33 Posted by Feodor Fitsner on 16 Feb, 2018 03:29 PM

    Feodor Fitsner's Avatar

    @Josue it should be fixed now, sorry for the inconveniences.

  4. 34 Posted by Tim on 26 Feb, 2018 01:00 PM

    Tim's Avatar

    We have the same Issue on our projects:

    Thanks for your efforts.

  5. Support Staff 35 Posted by Ilya Finkelshte... on 26 Feb, 2018 07:19 PM

    Ilya Finkelshteyn's Avatar

    Tim, your build queue should be fixed now. Please restart any single build.

  6. 36 Posted by russkie on 28 Feb, 2018 11:16 AM

    russkie's Avatar

    Our builds seem stuck
    Please help.
    Thank you

  7. Support Staff 37 Posted by Ilya Finkelshte... on 28 Feb, 2018 05:49 PM

    Ilya Finkelshteyn's Avatar

    RussKie, I do not see any stuck builds for your account.

  8. 38 Posted by stanislas.micha... on 02 Mar, 2018 04:55 PM

    stanislas.michalak's Avatar

    We've got the same issue on:

    I've tried to cancel jobs and restart them, but the jobs are still stuck in the queue.

    Thanks for your help.

  9. Support Staff 39 Posted by Ilya Finkelshte... on 02 Mar, 2018 05:05 PM

    Ilya Finkelshteyn's Avatar

    stanislas.michalak we fixed your queue. Please restart any build.

    Thank you for your patience. Permanent fix should be deployed in a couple of days.

  10. 40 Posted by Daniel on 02 Mar, 2018 09:52 PM

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  11. Support Staff 41 Posted by Ilya Finkelshte... on 02 Mar, 2018 10:02 PM

    Ilya Finkelshteyn's Avatar

    Daniel fixed, still need to restart any build.

  12. 42 Posted by Quang Lam on 03 Mar, 2018 05:54 AM

    Quang Lam's Avatar

    I have the same issue, please help.

  13. Support Staff 43 Posted by Ilya Finkelshte... on 03 Mar, 2018 09:14 AM

    Ilya Finkelshteyn's Avatar

    Quang Lam fixed, please restart the build.

  14. 44 Posted by Quang Lam on 03 Mar, 2018 10:32 PM

    Quang Lam's Avatar

    Awesome! Thanks a lot.

  15. 45 Posted by DanHickstein on 12 Mar, 2018 03:32 PM

    DanHickstein's Avatar

    Our project (PyAbel) appears to be stuck as well:

  16. Support Staff 46 Posted by Feodor Fitsner on 12 Mar, 2018 03:47 PM

    Feodor Fitsner's Avatar

    Please cancel this build to see if that helps:

    -Feodor Fitsner, AppVeyor

  17. 47 Posted by DanHickstein on 12 Mar, 2018 03:55 PM

    DanHickstein's Avatar

    That seems to have done the trick! Thanks!

  18. 48 Posted by David Lindauer on 26 Apr, 2018 05:46 AM

    David Lindauer's Avatar
  19. Support Staff 49 Posted by Ilya Finkelshte... on 26 Apr, 2018 06:33 AM

    Ilya Finkelshteyn's Avatar

    David, they are not stuck. This job is running right now for example. You have a lot of builds scheduled and each build takes about 40 minutes. Open source free plan has single concurrent job. You might need to commits filtering to decrease number of builds. Or if all those commits should be really built, you may want to consider paid plan with greater number of concurrent jobs (50% discount for open source).

  20. 50 Posted by siberianguy on 30 Apr, 2018 01:00 PM

    siberianguy's Avatar

    Currently my build is stuck (has been queued for an hour). I tried to cancel it and even pushed new changes but nothing helped

  21. Support Staff 51 Posted by Ilya Finkelshte... on 30 Apr, 2018 06:53 PM

    Ilya Finkelshteyn's Avatar

    @siberianguy please provide a link to your build queue

  22. Ilya Finkelshteyn closed this discussion on 25 Aug, 2018 02:28 AM.

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