AppVeyor Deployment Agent - Slow artifact download

Kristian Andersen's Avatar

Kristian Andersen

10 Mar, 2017 10:06 AM

The download of the arrtiface package is very slow on my server.
Downloading artifact package (30mb) takes 2 minutes.

Is there an option to enable additional logging for the deployment agent so i can track down the issue?
Sounds like a network issue to me.

  1. Support Staff 1 Posted by Ilya Finkelshte... on 10 Mar, 2017 07:01 PM

    Ilya Finkelshteyn's Avatar

    Hi Kristian,

    I think that first simple test you can run is to simple download an artifact from permalink or simple from Artifacts tab for successful build.

    Also to better reproduce what AppVeyor is doing, please try to download file with Invoke-WebReques command (instead of browser) -- it is using the same underlying .NET client as AppVeyor deployment agent.


  2. Support Staff 2 Posted by Ilya Finkelshte... on 13 Mar, 2017 09:58 PM

    Ilya Finkelshteyn's Avatar

    Hi Kristian,

    Another option is to try alternate artifact storage. By default we store artifacts in Azure datacenter which maybe pretty "far" from your server's location. Alternative is Google cloud storage, please try it. For that add the following into your YAML configuration (or add variable at Environment tab in UI).


    Please let us know if it works faster for you.


  3. 3 Posted by William on 22 Mar, 2018 04:24 PM

    William's Avatar

    Hi Kristian,

    we have the same issue. Downloading packages of 30 mb takes 2 min. I tested a download via the permalink, and see the same (slow) download speed. So we tried to to change the environment variable to use the google cloud storage, but no avail. Same slow speeds.

    Can you advise us about other options?


    -- William

  4. Support Staff 4 Posted by Ilya Finkelshte... on 22 Mar, 2018 04:34 PM

    Ilya Finkelshteyn's Avatar

    William, GCE storage should be allowed on our AppVeyor side. What is your account name?

  5. 5 Posted by William on 23 Mar, 2018 10:36 AM

    William's Avatar

    Thanks for the quick reply, our account name is Hroffice.

  6. Support Staff 6 Posted by Ilya Finkelshte... on 23 Mar, 2018 04:33 PM

    Ilya Finkelshteyn's Avatar

    William, sure, done. Let us know if this helped.

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