Queued time

Chris Aitchison's Avatar

Chris Aitchison

25 Jul, 2016 09:17 PM

Hello,

We are wondering how long it should take for a build to be in the 'queued' state? To us it seems to be taking quite a while and were wondering if we have any config wrong or if there is anything that can be done to speed it up? If we pay more can we get faster clearance of the queued state?

  1. 1 Posted by Ilya Finkelshte... on 25 Jul, 2016 10:53 PM

    Ilya Finkelshteyn's Avatar

    Hi Chris,

    I don’t believe that you have some wrong config setting which would make queued state longer, it is mostly fresh build VM provisioning time :)
    I see that your builds are using Google Cloud Engine (GCE). We have new environment with much faster build VM provisioning - https://www.appveyor.com/blog/2016/07/16/migration-to-rackspace. Would you like us to move you to the Rackspace environment and see if it helps?

    Thank you,
    Ilya.

  2. 2 Posted by Chris Aitchison on 26 Jul, 2016 07:59 PM

    Chris Aitchison's Avatar

    Hi Ilya,

    Yes please, if you can move us that would be great!

    Thanks,
    Chris

  3. Support Staff 3 Posted by Feodor Fitsner on 26 Jul, 2016 08:52 PM

    Feodor Fitsner's Avatar

    Hi Chris,

    We've moved account trinocity to Hyper-V environment. Builds should start faster now.

  4. Ilya Finkelshteyn closed this discussion on 25 Aug, 2018 02:07 AM.

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