BYOC Job Count Not Resetting

Aristotle U's Avatar

Aristotle U

16 Jun, 2021 02:37 AM

Hi,

I have an issue with active job count on my byoc. It shows that there are N number of active jobs but when you drill down there ain't any.

I have experience this multiple times and the only way to solve is to uninstall and install. Is there a better and convenient way to fix this?

Thanks

  1. Support Staff 1 Posted by Feodor Fitsner on 16 Jun, 2021 04:10 AM

    Feodor Fitsner's Avatar

    Hi Aristotle,

    What kind of BYOC cloud is that?

  2. 2 Posted by Aristotle U on 16 Jun, 2021 04:15 AM

    Aristotle U's Avatar

    Hello Feodor,

    I created it from the menu as a "Your Own Computer" with a Windows Server OS on it.

  3. Support Staff 3 Posted by Feodor Fitsner on 16 Jun, 2021 04:18 AM

    Feodor Fitsner's Avatar

    Instead of re-installing host agent you can just delete its database at %ProgramData%\AppVeyor\HostAgent\host-agent.db: stop service, delete database and start the service.

  4. 4 Posted by Aristotle U on 16 Jun, 2021 04:26 AM

    Aristotle U's Avatar

    Feodor,

    That works, thanks!

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