pkgs.dev.azure.com Unable to load the service index
https://ci.appveyor.com/project/PostForRent/talentportal/build/job/mmyxfd8q59plaiks
Private repo
Unable to find version '4.0.19' of package 'PFRGroup.DocuSign'.
C:\Users\appveyor\.nuget\packages\: Package 'PFRGroup.DocuSign.4.0.19' is not found on source 'C:\Users\appveyor\.nuget\packages\'.
https://api.nuget.org/v3/index.json: Package 'PFRGroup.DocuSign.4.0.19' is not found on source 'https://api.nuget.org/v3/index.json'.
https://pkgs.dev.azure.com/pfrgroup/NEXT/_packaging/VisualStudio/nuget/v3/index.json: Unable to load the service index for source https://pkgs.dev.azure.com/pfrgroup/NEXT/_packaging/VisualStudio/nuget/v3/index.json.
The HTTP request to 'GET https://pkgs.dev.azure.com/pfrgroup/NEXT/_packaging/VisualStudio/nuget/v3/index.json' has timed out after 100000ms.
The token is working, tested from command line with nuget.
It started to fail recently
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Support Staff 1 Posted by Feodor Fitsner on 20 Nov, 2025 05:28 PM
Upon checking logs I see both
PostForRent/nextandPostForRent/talentportalprojects are either cancelled or failed after 60 minutes timeout since yesterday. Presumably, they use the same feed.We use two different environments to run customer builds: dedicated servers in MI state (talentportal 1.0.1174, next 1.0.5549) and VMs in GCP cloud Central US region (next 1.0.5550) and projects are timing out in both data centers. This could mean it's not a networking/transport issue but rather something on
pkgs.dev.azure.comside or maybe CI is getting stuck with wrong credentials provided or auth misconfigured.2 Posted by dev on 21 Nov, 2025 05:58 AM
It was the problem with the token.
I am not sure why it was working locally, most probably my test was not correct.
However the error message is misleading.
You can close the case, sorry for wasting your time.
Support Staff 3 Posted by Feodor Fitsner on 22 Nov, 2025 12:48 AM
No problem, thanks for the update!