Build hangs on gem installs.
I thought before that a long gem install was because of the
aws-sdk gem that I was installing during the pre-build stage. I
started an issue here and Feodor made the aws.sdk gem part of the
build VM image. For awhile, I thought the problem was solved. But
now, even though I have removed the gem install
aws-sdk
from the pre-build stage, it is NOW hanging on
another, much smaller gem. So, now it seems like there's a systemic
problem with gem installs. Here's a build that had this very
problem:
https://ci.appveyor.com/project/bsommardahl/split-secnd/build/1.0.152
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Support Staff 1 Posted by Feodor Fitsner on 27 Aug, 2014 03:01 PM
Have you noticed when it started?
It seems there is a problem indeed as we heard about it from another customers too. I'm going to look into it.
-Feodor
2 Posted by byron on 27 Aug, 2014 05:20 PM
Feodor, do you have an eta on this fix? I'm not normally pressed like this, but I've got a team waiting on this fix to make progress. (QA is blocked)
Support Staff 3 Posted by Feodor Fitsner on 27 Aug, 2014 05:26 PM
I don't have an ETA, but I'm investigating the issue. Last update of build worker image related to Ruby was on August 20th when we installed bundler gem. But I suspect problems with installing gems started after recent Azure maintenance - may be it's just coincidence.
4 Posted by byron on 27 Aug, 2014 05:32 PM
Can you advise me of any possible work-arounds so that I can continue using the gems?
Support Staff 5 Posted by Feodor Fitsner on 27 Aug, 2014 05:38 PM
I will try something and let you know.
-Feodor
Support Staff 6 Posted by Feodor Fitsner on 27 Aug, 2014 06:00 PM
While working on that I can increase builds timeout for your account. Whould that work?
-Feodor
7 Posted by byron on 27 Aug, 2014 07:32 PM
Not sure. I mean the RubyZip gem that it is supposedly installing is really small. The fact that it takes more than 5 seconds is remarkable. If it times out at 30 minutes, I don't imagine more time will help.
Support Staff 8 Posted by Feodor Fitsner on 27 Aug, 2014 07:33 PM
OK, when did you start experiencing this issue?
-Feodor
9 Posted by byron on 27 Aug, 2014 07:45 PM
I just checked the history. Looks like the first time it happened was 6 days ago: https://ci.appveyor.com/project/bsommardahl/split-secnd/build/1.0.134.
It worked a few times after 134, for example https://ci.appveyor.com/project/bsommardahl/split-secnd/build/1.0.139. Over the following days, it worked and failed intermittently. Today, it has not worked even once.
Support Staff 10 Posted by Feodor Fitsner on 27 Aug, 2014 07:51 PM
OK, thanks.
-Feodor
Support Staff 11 Posted by Feodor Fitsner on 27 Aug, 2014 08:09 PM
I'll start from re-installing Ruby on build workers.
Support Staff 12 Posted by Feodor Fitsner on 27 Aug, 2014 10:04 PM
Build worker image has been fixed. Now installing rubyzip gem takes seconds: https://ci.appveyor.com/project/appvyr/appveyor-bot-test/build/1.0.9
Apparently, for some reason
gem update --system
entirely screwed gem install. Re-installing Ruby fixed the issue.In addition to Ruby 1.9.3 we installed Ruby 2.0.0 and 2.0.0 x64 in
C:\Ruby200
andC:\Ruby200-x64
folders respectively - both with DevKit applied.Let me know how it works for your builds.
13 Posted by byron on 02 Sep, 2014 10:14 PM
This seems to be behaving at the moment. Thanks!
Ilya Finkelshteyn closed this discussion on 25 Aug, 2018 01:47 AM.